Present in the daily work and in the operation sustentation activities of its customers,  Prime provides services that encompass the fundamental activities to maintain and support the applications and business in the digital era. Involved in support to validation, certification and implementation of solutions, providing daily support to the systems as well as to their administrators, providing assistance to occurrences and adequating the application in real time, Prime has an assistance structure scheduled to provide assistance during 24 hours, 7 days per week within the established ANSs, as customers' business and the technological environment require high availability.

Prime has the capacity and services that provide execution of small maintenances in applications, demanded by the requirements of technological evolutions, legal assistance and corporate regulation, and with planning and emergency and pre-defined conditions. Prime has as assumption in this type of service, to identify and mitigate the risks that may impact the Organization flow, processes and quality of the business.

The current and complex environment of the business and IT of the organizations, require the use of several solutions and technologies, made available to the market by several sources. Prime has the expertise and the competence in integration services covering the most different solutions and technologies available in the market and in the environment of our customers. Always aiming the best result for our customer, with the technique, effort and adequate implementation strategy, Prime is a differential in use of vanguard technologies and methodologies, many times used in large scale and in a non-precedent manner. The absorption and constant learning of this technological diversity allied to the quickness in foreseeing and incorporating the changes, provide Prime with a high implementation capacity in processes and solution with high complexity in integration of applications.